My Surveys and Responses - Managing your Surveys in one place

Formerly the “My Surveys" page, My Surveys & Responses organizes access to: Your Open Surveys (inclusive of all types of surveys), Closed 360 Peer Survey and Your Company Happiness Responses

• Open Surveys: This will be where you can find all your open 360 Peer, Skip Level and Company Happiness surveys. Once a Survey closes, it will move from the Open Surveys to either the Closed 360 Peer Surveys or Company Happiness Responses areas, whichever applies. 
• Note: If you an incomplete or partially completed open survey,  a yellow exclamation point icon will appear next to the applicable survey.  Regardless of whether a survey is complete or not, once a survey expires/closes, it will move to the “Closed 360 Peer Survey” or "Company Happiness" area, depending on the type of survey it is. Skip level surveys will appear in the Closed 360 Peer Surveys area.

• Closed 360 Peer Surveys: View the responses you submitted for each 360 Peer Review Survey. 
• Note: Submitted surveys will show a green checkmark icon. Surveys that were incomplete as of survey expiration/close are marked with a yellow exclamation point icon. 

There are various levels of access on this tab:

1. Employee-Level Access with No Direct Reports: The Company Happiness Response area will display a user's responses, for which their identity is anonymized.  These comments are marked with an identifying icon "you." In the event a direct or indirect Supervisor responds to said user's response, it will appear in this area with a red notification indicating the number of unread responses.  These red notification icons will appear next to "My Surveys & Responses" in the navigation menu, next to Company Happiness Area label and next to the applicable Survey Name listing available in the "Survey Name" dropdown. An Employee-Level user may respond to any indirect/direct Supervisor's comment while maintaining anonymity by clicking "reply" in the comment thread. Supervisors who respond to Employee-Level comments are NOT anonymous so as to facilitate transpranency and accountability across the corporate culture.
2. For Supervisors: Supervisors can manage Company Happiness comments/replies from two angles in this area: A) From an Employee-Level angle - Supervisor's Company Happiness comments submitted on a Happiness Survey are treated in the same way as described in the "Employee-Level Access with No Direct Reports above; and B) From a Supervisor-Level angle - Depending on a Supervisor's position on the org chart, they will see the anonymized comments of their direct/indirect Reports, which you will be able to respond to by clicking on "reply" in the applicable comment thread. Supervisors who respond will be identified to maintain transparency and accountability. Deleting a reply (See "Deleting Company Happiness Replies" section below): Supervisors have the rights to delete their own replies to employee-level comments. To do this, a Supervisor would click on the ... menu in the upper right hand corner of their own reply and choose "Delete Comment" > follow on-screen prompts that appear. 
3.  For Super Admins: SuperAdmins can be assigned at request by the Top Node of the organzation to the 360Score.me Support Team. SuperAdmins ahve the ability to see and reply to all comments/responses throughout the organization. SuperAdmins also have delete rights to all Supervisor Comments. 

Feature list for Company Happiness Comments/Responses Area:

• Supervisor replies show the author's identity. 
• A logged in user will view their own employee-level Company Happiness comments and if applicable, replies they submitted as a Supervisor.  These comments will be marked with a "you" icon. 
• When a new reply is made to a Comment thread related to you as an employee or a Supevisor, you will see a red notification reflecting the number of replies received. This red notification icon will appear on the Nav Menu item for “My Surveys & Responses," on the Company Happiness Responses Label and in the Company Happiness Responses area > Survey Filter > Expand Drop down > Survey drop down > Surveys with new responses will have a red number notification displayed.  
• The Comment/Reply text area will auto-size to accommodate the length of your reply comment. There is a 3500 character max limit.
• Filter Company Happiness Responses by: A) Direct/Indirect Employees relative to your position on the Org Chart (applicable only for Supervisors): Connection Filter drop down > Direct/Indirect > displays Company Happiness Comments for all the reports below you on the org chart (if applicable). B) Dept/Tag: Enter applicable Dept/Tag to filter comments/replies. Note that results will not display for any dept/tag that has less than 5 unique responses for the selected Survey. In cases where the minimum response threshold is not met, the dept/tag displayed in red. C) Sort Company Happiness Reponses by submitted score: Sort by dropdown > High to low/Low to High D) Viewing All Company Happiness Responses (with and without comments) or Company Happiness Reponses with text comments only: slide Toggle next to "Apply Filter" between "All" and "Comments Only" 
• Click "Apply Filter" to load results based on selected Filter Options. 
• Whenever a Company Happiness Response is received, notification emails are sent automatically.  These emails are notifications only and do not include the content of the actual comments received. User must login to 360Score.me to view comment threads.
• Export displayed results as PDF or CSV by clicking on "Export"

For Supervisors only: Supevisors may delete any Company Happiness comment replies they have authored. To do this,  To do this, a Supervisor would click on the ... menu in the upper right hand corner of their own reply and choose "Delete Comment" 

In the resulting window, indicate the reason for comment deletion > click "Delete Now" to proceed with removing the comment from the thread.

PLEASE NOTE: SuperAdmins have exclusive rights to delete Company Happiness comment replies left by Supervisors. This provides a safeguard against any malicious, unnecessary or unhelpful replies and aligns with the other responsibillities and permissions of SuperAdmins.